WALSOS possess the rights to change, add, delete or modify any part of this terms of service agreement without any prior notice and your usage of our services is a testimony to your acceptance of the revised terms and in case, if you do not explicitly agree with our terms, you are free to stop using our services.
Your registration details:
You as a registered user is solely responsible for maintaining the confidentiality of your account and also all the activities that takes places under your account. You also agree to bring to our immediate notice, if you detect any kind of unauthorised usage of your account or the breach or lapse in security. we are in no way responsible or liable for any kind of loss or damage that you might incur, either by failing to comply with the aforementioned security measure or by some means of external interference from undesired elements.
Amendment to service:
WALSOS reserves the right to change, modify, alter or even discontinue either for some period of time or even permanently (partial or complete) with our without any notice. You agree that, WALSOS (or any entities and third parties associated with the service) will not be held accountable, liable or responsible for suspension, alternation, modification or discontinuance of the service.
WALSOS rewards that are part of the service are purely promotional in nature and these rewards are offered by WALSOS, rewards are applicable to be redeemable in exchange for service.
the following points are applicable with respect to rewards on WALSOS:
- Rewards cannot be used to pay or barter for any other additional services, commodities unless permitted by WALSOS.
- Sale, transfer or gifting of reward is prohibited
- Reward can be withdrawn or cancelled if it conflicts with the law
- WALSOS is not responsible if you are unable to redeem your rewards due to any kind of reason
WALSOS uses third party services like Facebook, Google or Twitter login and by opting to use for third party services for login, you are permitting WALSOS to pass your account details to these services and the data and information that they store are governed by their security and privacy policies and WALSOS shall have no any responsibility or liability for the way your information is being handled by the third parties. Also, the third party login is enabled to provide our customers with an addition option and it is not anyway related or connected with our endorsement of the third party and WALSOS is not to be held responsible, liable or accountable if the third party decides to terminate your association with their services or shuts down its service.
Services on mobile devices: WALSOS services can be access via phone or tablet and this might include data charges. Also, by using your mobile device, you agree to receive SMS, push-notification and emails on your device and you are responsible for the security of the data that reside in the device. Also, in case you change your phone number, you need to update your WALSOS account with the same.
Condition of use User content:
All kind of data and information like pictures, graphics, content, video, audio and everything related to the application is to be linked and related to the user from which such content originated, thereby, user and not WALSOS must be held accountable for any kind of gross, offensive, malicious, or detrimental content.
Intellectual Property Rights
Content and trademarks:
All content, data and information is protected by the copyright law, patent and proprietary rights. By being part of WALSOS, you agree to honour and respect intellectual property rights of WALSOS and its Experts and you must not attempt to copy, transmit, modify, sell, resell, lease, distribute, loan as a part or as a whole the information, except the user content that you have uploaded on your own and which you agree that you possess complete rights to that content (user content). Also, you do not attempt to hack, copy, reverse engineer, data mine or run any kind of malicious code on the application in general.
WALSOS name and the logo is the trademark of WALSOS company and this includes the application, services and the intellectual property rights related to the experts that are registered with the company and user is forbidden to use any trademarked material unless authorised by WALSOS or the Expert(s) that are registered with WALSOS.
User and Experts content & submissions:
You as a user or an Expert is solely responsible for the content that you post on WALSOS and you declare that you will not post any content that is not your own and you do not own any rights to it. And, by posting content, you hereby grant WALSOS, our marketing, advertising and social media partners and any other entity associated with WALSOS the complete rights and freedom to use, modify, transmit, store, distribute, promote, sell, sublicense the user and expert content and WALSOS is not required to compensate any user or expert for their content. Also, at WALSOS, any suggestions, ideas, comments, emails, questions, submissions or any kind of info that you provide to WALSOS via email, app, phone or any other medium will be considered as user or expert content and the above mentioned rules are applicable to this form of content as well.
Copyright information and removal of copyright materials:
In case, you notice any of our users or Experts has posted any content that violates copyright law, then you are free to contact us and we will remove the copyright material from WALSOS. You can contact us at:
- Al Salmiya – Qatar st – block 7- building 62
- Royal Costa Tower – 2nd floor – Office 5
Application providers and Third party links
WALSOS will be made available via website (www.WALSOS.com) and also through Google Play Store and Apple App Store (providers) and you agree to abide by the rules of the usage of the WALSOS application as set forth by these providers and your license to the usage of this application can be blocked or revoked by the provider without any kind of prior notice. Also, provider is not obliged to provide maintenance or technical support with respect to the WALSOS application.
In the event of any dispute arising from intellectual property right, WALSOS and not the provider is responsible for any kind of property infringement violation.
External links and third party websites
WALSOS website might include links or accessing of external websites that might also include details about rewards offered by partners. WALSOS is no way connected or associated with any kind of external links that arise out from WALSOS website and you as a user is solely responsible for any kind of damages that you might incur by visiting or accessing all kind of external links and WALSOS is shall not be held liable or responsible, either directly or indirectly.
Indemnity and Release
You agree to release, indemnify and hold WALSOS and its experts, associates, affiliates, directors, promotes, employees any anyone connected or linked with WALSOS harmless from and against any and all losses, lawsuits, threats, damages, propaganda, media campaigns, expenses including legal charges of any kind of harm, injury, damage, loss (including death) arising out of services or content.
Your usage of WALSOS services is at your own risk and the services offered is provided by experts registered with the application as ‘Experts’ or Service Provider and WALSOS is not to be connected, associated or linked with the services that is being offered by the experts and renounce any kind of accountability that might incur with your usage or interaction of the WALSOS application as a whole.
Furthermore, WALSOS does not guarantee that the services will be free of any error, interruption or disruption.
Limitation of liability
If you are not satisfied with any portion of WALSOS service or with these terms of service, the only solution for you is to just STOP using this service of ours. You agree to the fact that, we are in no way liable or to be held responsible for any kind of damages, losses or inconvenience of any kind that might be cause by your usage of our service, the inability to use our service, limitations and restrictions placed on our service, your misunderstanding about the usage of our service or even by unauthorised usage of our service.
Termination & Suspension
WALSOS might suspend, terminate, limit your access or enforce restrictions on your account for use of service for any or no reason, with or without prior notice or warning. Your access to the WALSOS services might also be suspended or terminated if you violate any of the clauses of this term of service agreement and your account will also be subjected to termination or suspension if WALSOS finds you to be abusive, deceptive, fraudulent or possess criminal or illegal intent, moreover, any kind of violation with legal consequences will result you being referred to the appropriate law enforcement agencies. Deactivation of your account for these aforementioned reasons or cause will void all your rewards and your agreement with Experts that you are associated with. You also agree that, WALSOS will not be liable or responsible for any kind of damages that you might incur due to the suspension or termination of your account.
In case of the Experts: if the expert e-wallet account is in the minus WALSOS reserve the right to peruse legal process to regain the amount owed by the expert to WALSOS.
In case of dispute between you and Experts, WALSOS will not bear any kind or responsibility or legal cost resulting from the dispute. Also, if this dispute is the result of the violation or breach of the agreement between WALSOS and user, WALSOS reserves the right to terminate user account as mentioned in the ‘Termination & Suspension’ clause (see above). Any dispute arising out by the usage of WALSOS services will be governed by the laws of Kuwait.
Information and verification by SMS services
To safeguard user’s privacy, WALSOS enforces SMS authentication to verify user’s identity before granting them access to most of the WALSOS services, although, certain sections of the application can be browsed without registering or verifying your account details. Registration with WALSOS means, your wiliness to receive SMS alerts from WALSOS the registered merchants at WALSOS.
Additional Terms of Services & Privacy Policies
Information with WALSOS
When you as a user interact (either by signing up with WALSOS or by visiting the website or applications) with the website or the application or use or be part of the services that application or the platform provide (including experts services), WALSOS might collect and gather information from the user.
Information from users
User data might range from the information that the user voluntarily provides during the registration process, when the user fills the contact us form, takes part in surveys, contacts customer support etc and this data include date of birth, name, gender, phone number, email address, mailing address, phone number, location, device type, username including the information that is provided in surveys, questionnaires, emails, customer service requests etc. Information that you might exchange via sessions related to rewards might include data such as your purchase history, total amount that was spent, rewards earned / redeemed, purchase date, transaction details including credit card details. The data related to rewards are essential for smooth functioning of WALSOS rewards programme.
Information extracted by WALSOS Platform
WALSOS as a website and application deploys cookies, log files, web beacons, tags and other forms of tracking technologies to automatically gather and collect some kind of user data including information that include total number of measures, user statistics and also information that are related to the user’s habits and preferences. User’s data is usually used by the WALSOS platform for business intelligence, report generation and for usage by the operations team to provide optimum and enhanced user experience. Some part of the user data might be shared with certain third party application in order to provide the user with the required or desired output.
Information collected by cookies
Cookies are used on the WALSOS platform to provide convenience to the user, for example, enabling cookies might save time as the browser retains login credentials and form data. In case, if any of WALSOS users do not wish to make use of this functionality, users are free to turn it off in their browser settings.
Information collected by third party services
Apart from gathering user information via website, applications and device data, WALSOS might also collect user data from third party services that is linked with the WALSOS platform, including login credentials used in case, if the user choose to login to their account with social media accounts.
In case of providing data to the third party services directly, like login-in by using social media accounts, third party might store your data in their system and the user data (of WALSOS) is subjected to the privacy policies of the relevant third party and WALSOS is not responsible and shall not have any kind of liability or accountability for the privacy and security practices of any third party service providers.
Information that are used
All kind of data and information provided by the user and also extracted by the WALSOS platform will be put to productive usage in accordance with privacy policies as mentioned in this document. Also, if any particular information shared by the user for some specific purpose, the information will be used only for the purpose that was intended. Also, WALSOS might use certain information of its users to contact or reach them in order to inform them about the additional services or features that might be of interest to the WALSOS users.
Information that are shared
WALSOS does not sell, disclose, leak or pass user data to any third party or external entities, however, in some cases, data and information is transmitted to the third party that is linked with the WALSOS platform, such as:
- experts those are registered with WALSOS:
- Business to business:
- WALSOS entities:
- Employees and associated of WALSOS:
- Your public profile data that you choose to make public:
- Information provided to law enforcement:
WALSOS provides user data to experts in order to send rewards, validate rewards, to provide information regarding redemptions, offers and for other things that are required in order to provide effective consultation service to WALSOS users.
Certain information will be shared with employees in order to facilitate them with carrying out specific tasks and assignments like tracking rewards, sending emails, managing and maintain database, enforcing data security etc.
Some part of the data such as First and Second Name, Profile Picture, Gender and Location are made public by default and can be viewed by other user (that are registered with WALSOS). However, related information such as age, phone, email and birthday can be either made public (by the respective user) or can be hidden (private).
In case, if this is required, WALSOS will be forced to share user data with law enforcement.
Information user can choose not to share
Some information can be shared with third party for marketing or promotional purpose and this will be done with user consent and WALSOS will also have the option to opt out of marketing or promotional campaign.
Information that are not covered
WALSOS does not encourage children to register as user and in case, if it is detected that the database contains information that is submitted by children that are aged under the legal adulthood age, WALSOS will immediately delete all the data of underage users.
Security of user information
WALSOS as a system, website, application and platform is designed to be safe, secure and user friendly with strict guidelines for data security. However, if any kind of data leak, data loss, data misuse, unauthorised usage and access to the system, external hacking or total destruction of the data takes place, WALSOS is not liable or responsible for any kind of lapse in data security and user need to provide data and information to WALSOS at the own free will and the data that they might provide might be subjected to all kind of attacks on the World Wide Web.
Accessing user information
You are free to contact us if you find your information on the WALSOS platform incorrect and we will update it accordingly. Also, you can correct or modify information related to your account details by accessing your WALSOS account.
The competent courts and the applicable laws
The competent courts are the courts of the state of Kuwait. The Kuwaiti laws shall be applicable.
The following terms shall have the same meaning in this contract: Wal Sos company, Wal Sos (OPC), WalSos, the company, and company.